Frequently asked questions

•  How do I place an order?

  Browse our products, select your size, upload your artwork, and checkout. We'll send you a proof within 24 hours for approval.

• How can I track my order?

  You'll receive a tracking number via email once your order ships. Use it to monitor delivery status.

• What if my item arrives damaged?

  Contact us within 14 days with photos. We'll send a replacement or provide store credit.

•  Can I change my order after placing it?

  Contact us immediately. If production hasn't started, we can make changes. Once the proof is approved, changes aren't possible.

•  How do I contact customer support?

  Email us at - sales@globalexpobackdrops.com, call - 832-426-2449, or use the contact form below. We typically respond within 24 hours.